Common queries answered

Frequently asked Questions


We’re a print-on-demand company so please allow 3 to 5 business days of processing time depending on the product type and our current volume before your order ships out. It takes time for our microfiber-polyester sheep to wool up us to produce amazing custom products that fit you to a T.

Bestellungen, die über Feiertage und Wochenenden aufgegeben werden, werden an den folgenden Werktagen bearbeitet.

Bitte beachten Sie, dass die Lieferung von Bestellungen mit mehr als einem Artikel je nach Lagerverfügbarkeit zu unterschiedlichen Terminen erfolgen kann.


Lieferzeit für Bestellung:

Normalerweise dauert es 5-15 Werktage, um das Paket in die USA zu liefern.
Für Kunden aus anderen Ländern rechnen Sie bitte mit einer Lieferzeit von 15–20 Werktagen.
Aufgrund der Covid-19-Pandemie kann die Lieferzeit mehrere Tage dauern
** Also note that during the Chinese New Year Holidays, shipping times are expected to be delayed by 5 – 7 working days. We apologize for any inconvenience this may cause.**

Due to the production method we use for all of our products, we cannot accept returns unless the item is proven damaged/defective.

Our policy lasts 7 days. If 7 days have gone by since you received your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

As soon as your order has shipped out, you will receive a confirmation email with your tracking number.

We look forward to helping you with your inquiry. We respond to email messages in the order that they are received, and will respond to your email as quickly as possible.

Please contact us as soon as possible and we will help you to make sure you will receive your order at the correct address

YES. No matter where you live, we ship our products all over the world.

If you have ordered multiple different items, they may be sent separately.

If you have ordered multiple different items, they may be sent separately.

How can we help you?